Privacy policy

Last updated: November 2025

MantaFlow (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, products, or services (the “Services”).

By using the Services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information you provide directly

  • Name

  • Email address

  • Company name

  • Any information submitted via forms, surveys, or correspondence

  • Content you upload or share during use of the Services

1.2 Automatically collected information

When you access our website or Services, we may collect:

  • IP address

  • Browser type

  • Device information

  • Usage data (pages visited, time on site, interactions)

  • Cookies and similar tracking technologies

1.3 Third-party data

We may receive information from:

  • Shopify (if you connect your store)

  • Email service providers

  • Analytics tools

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Services

  • Communicate with you (including updates, support, and onboarding)

  • Improve and optimise the Services

  • Personalise content and user experience

  • Detect and prevent fraudulent or unauthorised activity

  • Comply with legal obligations

We do not sell your personal data.

3. Legal Bases (UK & EU GDPR)

Where applicable, we rely on one or more of the following legal grounds:

  • Performance of a contract

  • Legitimate interests

  • Consent

  • Compliance with legal obligations

4. How We Share Your Information

We may share your data with trusted third parties who help us operate the Services, such as:

  • Hosting providers

  • Analytics providers

  • Email delivery platforms

  • Payment processors (if applicable)

These parties only receive the information needed to perform their functions and must protect it according to applicable laws.

We may also disclose data:

  • To comply with legal obligations

  • To protect the rights and safety of MantaFlow, users, or the public

  • In connection with a merger, acquisition, or business transfer

5. Data Retention

We retain your information only for as long as necessary to:

  • Provide the Services

  • Meet legal requirements

  • Resolve disputes

  • Enforce agreements

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccuracies

  • Delete your data

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

To exercise any rights, contact us at [your contact email].

7. Cookies

We use cookies and similar technologies to:

  • Understand website usage

  • Improve performance

  • Deliver relevant content

You can manage cookies through your browser settings.

8. Data Security

We implement technical and organisational measures to protect your data, but no system is fully secure. You use the Services at your own risk.

9. International Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions or concerns, you can contact us at:


Email: contact@mantaflow.ai

Company: MantaFlow